About the brand

Zoom was built from the ground up for our customers

Beginning in 2011, Zoom set out to improve how people communicate through video.

Traditional interfaces were basic and clunky. Connecting both audio and video took multiple steps. Lagging and unstable video streams were the norm.

Zoom changed all that and gave people newfound confidence to meet virtually.

By listening to our customers, we innovated to solve their most pressing challenges. Anyone could navigate our easy-to-use interface, and we made joining a meeting as simple as a single click. Because even one person having trouble joining impacts the broader meeting experience.

Perhaps most importantly, we architected our solution for relentless reliability. We were the first service built from the ground up and optimized for video, and it shows. Zoom just works.

Each year, Zoom continued to raise the bar on what enterprise communications could be. We expanded our portfolio to create a ubiquitous platform trusted by people and global organizations to help them connect in meaningful ways.

What's next

After a decade, we’re only getting started. Today, we are working to bring that same trust and confidence in our video product to remote and hybrid work.

Our customers inform everything we do. Facing new work styles and evolving employee expectations, their communication and collaboration needs have changed. This is a massive opportunity for organizations to reimagine work and how they serve their customers. And Zoom will be there to help.

Our comprehensive collaboration platform provides the solutions today’s teams require with the flexibility they demand, no matter where they are or how they work. It’s one platform to connect the modern workforce.

And we’ll continue to listen to and engage with our customers to deliver the most complete and frictionless communications experience.